Culturally and Linguistically Appropriate Services (CLAS): The goal of the CLAS program is to ensure that all plan members- regardless of sex, race, color, religion, ancestry, national origin, ethnic group identification, marital status, gender, gender identity, or sexual orientation, or identification or disability have equal access to health care. Recognizing and having a better understanding of our members’ culture and their preferences is key to accommodating this diversity in a manner that accepts and respects differences while promoting optimal health outcomes.
Diversity, Equity, and Inclusion (DEI): HPSM’s vision that “healthy is for everyone” is rooted in respect for and dedicated service to San Mateo County’s richly diverse population. Our goal is to ensure that every person we cover has equal access to quality health care. We know that having a diverse and inclusive workforce makes HPSM a better partner in the communities we serve and a better place to work. For this reason, we view our health equity efforts as closely connected to employee diversity and inclusion.